So after spending weeks researching and test riding bikes I decided, for various reasons, to take down a new 2015 RMZ450. I purchased the bike in early October, went through the break in process and took it to Malvern for my initial ride. I loved the bike (I know the air forks are a pain but that's a whole other thread). After that initial ride, I cleaned the air filter and changed the oil (including oil filter and cleaned the magnetic strip). The bike then sat until this past Sunday when I wanted to take it for only my second ride. I got half a lap in and the engine seized on me. The bike has 1.2 total hours on it (and yes it has oil in it and no there is no 30 day warranty with Suzuki).
I am taking it back to the dealer today. After speaking with the dealer, and Suzuki, my only hope is that the dealer can diagnose the problem as being related to a factory defect. According to Suzuki, I might then stand a chance of having them pay for the engine repair.
Has anyone else ever had a similar situation? If so, did you have any success in getting the manufacturer to back their product? If so, how? I know this is the risk we take when walking the bike off the showroom floor but it just seems wrong and if the engine blew through no fault of mine, they should back a bike with 1 hour of riding time on it.
I am taking it back to the dealer today. After speaking with the dealer, and Suzuki, my only hope is that the dealer can diagnose the problem as being related to a factory defect. According to Suzuki, I might then stand a chance of having them pay for the engine repair.
Has anyone else ever had a similar situation? If so, did you have any success in getting the manufacturer to back their product? If so, how? I know this is the risk we take when walking the bike off the showroom floor but it just seems wrong and if the engine blew through no fault of mine, they should back a bike with 1 hour of riding time on it.