streaks383
PR Addict
I went into MJ USA in Columbus for the first time today. Below is the email I sent to them after my visit.
I came into the shop for the first time today, I don't think I will be back. First my friend was quoted a price of $90 over the phone for a wheel to be spoked, and trued. At the shop today we were told $180 (because they were spokes of better quality....). Next my friend found a shift lever on the wall and he said to me how over priced it was, one of the sales associates said he would sell it to us for less and that it was only priced that high for someone who was stupid enough to pay that much. I found a old flywheel weight in damaged packaging which was priced all the way down to $4.95, when I asked the sales associate if I could have it for the price marked, the other sales associate asked me "how about $40". I work in retail myself and if I make an error in marking then I sell it for what it is marked. So today I learned you mark your prices high in case "someone is stupid enough to pay that much", if you mis-mark a price you do not honor it and you quote a low price over the phone but then double it once someone is in the shop. I am new to the Columbus area and I will take my business somewhere else.
I came into the shop for the first time today, I don't think I will be back. First my friend was quoted a price of $90 over the phone for a wheel to be spoked, and trued. At the shop today we were told $180 (because they were spokes of better quality....). Next my friend found a shift lever on the wall and he said to me how over priced it was, one of the sales associates said he would sell it to us for less and that it was only priced that high for someone who was stupid enough to pay that much. I found a old flywheel weight in damaged packaging which was priced all the way down to $4.95, when I asked the sales associate if I could have it for the price marked, the other sales associate asked me "how about $40". I work in retail myself and if I make an error in marking then I sell it for what it is marked. So today I learned you mark your prices high in case "someone is stupid enough to pay that much", if you mis-mark a price you do not honor it and you quote a low price over the phone but then double it once someone is in the shop. I am new to the Columbus area and I will take my business somewhere else.