This is going to pain me on a personal level but here goes...
Promoters that do ran their place like a business mostly do use this site as a marketing tool. J.O. gets beat up hard on here about being a jerk and or an issue with his facility. BUT, he takes the complaints, bitching or suggestions and uses them to IMPROVE his product that is sold to his consumers. That is how good business happens. Riders bitched about his drive way. and he fixed it. Plain and simple, a complaint from THIS site, made his product better. Good job J.O. (yes, I just died a little inside)
I believe the promoters that do get upset about what is posted on here, do so not because they are not running their place like a business, most are. But they also have personal feelings built into it because they have a track because they either enjoy the sport or think that their hard work is perfect. NO ONE likes to be told that their work is sub-par. So instead of taking the feedback from this site and using it as a tool for improvement, they simply dismiss it as a bunch of faceless jerks online and continue down the wrong path.
If it is a business then promoters / owners have to check their feelings at the door and look at it as an opportunity for improvement. Sure, there will be some posts that don't seem to be anything but hurtful but even those can be used for the greater good.
The guy from Pryma-who-thing posts on here and he gets A LOT of negative feedback. It sounds like from his posts that he is willing to make changes to improve. Great. And without this site, I would have NEVER heard of his track. I still cant pronounce the name of it. But I know of his product and THAT is all that counts.
PitRacer is why I went to Monster Mountain a couple weeks ago. Without PR I would never of known of that place. The owner posted ON HERE and I went.
Marketing 101. If a free option for advertising exists, then use it. DUH.
Wow, I used a lot of CAPS on THIS post. I MUST reaLLy mean it.